Negative Bookstore Experiences: Why Bookstores Should Be Like Libraries
A few weeks ago, I flew out to California to visit family and friends, pursue some possible job opportunities, and get some much needed decompression from the stress of PhD life. During that time, I stopped at a Barnes & Noble to pick up a book recommended to me by a friend. Unlike previous stops at one of the big chain stores — whereat the cashier tries to sell me on their membership card, to which I always respond “no, thanks” — I had a far less pleasant experience. It went something like this: Cashier: Are you a Barnes & Noble member? Me: No, but… Cashier: *judgmentally* …you know what the membership card gives you, right? Me: I do, but… Cashier: *dismissively* …Alright then. $15. What I had meant to say was this: I understand what the card provides, but Barnes & Noble closed down the only store within a 30-40 minute drive of my house, so I don’t get the opportunity to browse there anymore. And I don’t like browsing for books online, which means I don’t buy books all that often from any online bookstore. Sorry.